Since the beginning of the first industrial revolution, we can no longer live without machines. The steam revolution, the electrical revolution, the information revolution, and even the fourth industrial revolution we are talking about today, machines can be said to be used in more and more scenarios. The development of machines has liberated human labor, improved labor and economic efficiency, and promoted the development of human society in the past century.

Since the beginning of the first industrial revolution, we can no longer live without machines. The steam revolution, the electrical revolution, the information revolution, and even the fourth industrial revolution we are talking about today, machines can be said to be used in more and more scenarios. The development of machines has liberated human labor, improved labor and economic efficiency, and promoted the development of human society in the past century.

Today, robots that are integrated with artificial intelligence, big data, and deep learning have become smarter, have a more intelligent “heart”, have a wider range of applications, and fill almost every aspect of our lives. Although the combination of “robots + artificial intelligence” has brought convenience to our lives, increasingly smart robots are also beginning to worry: whether human jobs will be robbed by robots, and whether humans will be replaced by robots one day , Will the war between robots and humans be staged in the near future like a science fiction movie…

In fact, relying on the development of science and technology, the human imagination of robots is becoming a reality. Judging from the current situation, smarter robots bring more benefits to human economic development. The above-mentioned worries inevitably seem to be unfounded. However, it is worth noting that the replacement of human jobs by robots is indeed happening, and the role of robots is no longer just a tool for liberating labor and implementing large-scale industrial production. With an intelligent “heart”, they can be the company of the elderly and children, they can be sales assistants, they can be “doctors” for examinations and treatments, they can manage money for people, they can answer various questions raised by people, and they can even write Poems and novels.

Robots have an intelligent “heart” application scenarios continue to expand

Financial industry trends embrace artificial intelligence

When you walk into a bank, you are likely to see a naive, sweet and cute little robot in the lobby. It is no longer a novel decoration, but a “lobby manager” who can answer customer questions and solve business problems. When you are deciding how to make a financial investment, the one who helps you provide advice and develop a financial plan is also likely to be a robot, and you will choose to believe its advice. Continuously updated programs and algorithms are making robo-advisors smarter and more reliable.

In fact, the application of robots and artificial intelligence in the financial industry is becoming more and more extensive, and it is changing the financial ecosystem. According to a report released by the World Economic Forum a few days ago, artificial intelligence is silently changing the background work of banks and insurance companies. Rob Galaski, head of Deloitte Global Banking and Capital Markets Consulting, said that the role of artificial intelligence in financial services is often seen as increasing efficiency through automation. However, in fact, more innovative and transformative applications can bring greater value.

However, the report also emphasizes that bank customers are increasingly experiencing the “self-driven” artificial intelligence financial world, which may bring systemic and security risks. With the expansion of the application scope of artificial intelligence in the financial field, related risks have also attracted more and more attention. The above report pointed out that artificial intelligence may bring new challenges to the financial ecosystem, especially in terms of supervision. Global regulatory agencies adopt different regulatory paths for customer data, which may lead to new forms of regulatory arbitrage. In addition, some artificial intelligence databases contain a large amount of customer information, which will cause a more networked financial system to face systemic and security challenges.

Robot applications blossom in many fields

The combination of “robot + artificial intelligence” is not only used in the financial industry, which is at the forefront of technology, but in other economic activities, more intelligent robots are changing our lives and showing infinite creativity. Wal-Mart, a major global retailer, recently announced that it will deploy robots to help stores complete grocery pick-up orders. Wal-Mart plans to cooperate with the startup Alert Innovation to develop an automated system to help employees complete online grocery orders faster, and employees can get rid of these tedious tasks and spend more time on service and sales.

In addition, according to a report by Nihon Keizai Shimbun in July this year, Fujitsu of Japan launched a service that uses robots to automate retail store operations in 2018 at the earliest. The robot can drive autonomously while taking pictures of the goods on the shelf through a camera, and use artificial intelligence to process the images. At the same time, the robot can notify the clerk through a dedicated terminal of the timing of replenishing the inventory and the shelf location of the required products.

In addition to shining in the retail industry, other industries and fields are also focusing on the development of robots and related technologies. Japanese car manufacturer Honda stated as early as last year that it will develop new driving technologies, robots and artificial intelligence-driven services as a key project for the company’s development in the next few years. In addition, the Future Robotics Research Center of Chiba Institute of Technology in Japan announced in July this year that it has developed a partner robot “CanguRo” that can be transformed into a motorcycle. This robot can usually follow people behind to assist in life, or autonomously drive to designated places to pick up people. When a person is riding, the robot will automatically transform into a motorcycle with a length of 75 cm.

No need to worry too much about robots rushing to work

The rapid development of robots and artificial intelligence has indeed replaced part of human work in real life. As a result, some people are beginning to worry that the widespread use of robots will cause a large number of human unemployment, and even further cause social unrest. Andy Haldane, chief economist of the Bank of England, recently stated that the fourth industrial revolution will be larger and have wider impact than the previous three, and the widespread application of artificial intelligence may bring massive unemployment to British workers. risks of.

It is true that this view is not unreasonable. After humans are replaced by more efficient robots and new technologies, workers in their original jobs will lose their jobs. However, at the same time, the improvement of efficiency will accelerate the development of the industry and the economy and society, or will create more jobs. Just imagine how long the progress of human society would be delayed without the large-scale mechanized production in the industrial revolution.

More importantly, just like the positive and negative sides of a coin, the development of technology will indeed bring about both positive and negative impacts, which is inevitable. From a positive perspective, the development of robots and automation technology can make up for the shortage of labor in some countries that have entered an aging society. In addition, robots can replace humans in working in dangerous environments, and can free humans’ time to do more creative research.

Judging from the current situation, in some service industries, robots cannot replace humans in emotional communication. They need more time to become more intelligent. For humans, instead of worrying about robots taking our “rice bowl”, it is better to spend more time improving our skills, creating our own irreplaceability, and letting robots help us do our work better, rather than replacing them.

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